ORDER AN ESTOPPEL AND OTHER CLOSING DOCUMENTS 

Estoppel Certificate or Letter - Regular Service 10 Business Day Turnaround $250.00 
Estoppel Certificate or Letter Expedited Service 3 Business Day Turnaround $350.00 
Questionnaire - Regular Service 10 Business Day Turnaround $250.00 
Questionnaire – Expedited Service 3 Business Day Turnaround $350.00 

PLACE ORDER  
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To purchase your documents and pay online please follow the link bellow. You will be able to purchase ​an Estoppel letter, Questionnaire, copy of current Budget and HOA Documents online.   ​

Place order

EXISTING ORDERS  
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If you are a returning user and need to check order status, pay for an existing order or download completed documents; Enter your Transaction Code. 

existing orders

• A confirmation email will be sent to the requestor when the order is placed.  The email will provide a confirmation number required to retrieve the document(s) once they are ready.  
• Once the requested documents are available, you will receive another email with instructions on how to retrieve them.  
• The Estoppel certificate obtained via electronic means has a 30-day effective period and 35-days if it is requested via regular mail.  
• If an amended Estoppel is required after the 30 or 35 days as indicated above, you will be required to submit a new request and pay a new fee. 

FEE REFUND

• If the requested Estoppel Letter is in conjunction with the sale or mortgage of a unit but the closing does not occur, and it is no later than 30 days after the closing date for which the certificate was sought, the requestor must submit a written request to estoppels@primehoa.com to have the fee refunded. 
• Reasonable documentation stating that the sale did not occur must accompany the request.  
• The fee shall be refunded with 30 days of request.  

 
Kindly note we do not provide updates over the phone or email for purchase requests and/or fee refunds.